Contact us
Questions about a report, a payment or your account? Get in touch.
To help us answer faster
- Write from the e-mail address on your account.
- For a report, include the VIN.
- For a payment, include the PayPal transaction ID from your PayPal receipt.
Refunds and problems with a report
If a report can’t be delivered, you get your credit back automatically. For anything else, see section 5 of our Terms of Service or write to us within 14 days of your purchase.
Read how we handle your data in our Privacy Policy.